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Productivity, a keyword in our everyday lives and a key determinant of a professionals’ value in business world. Professionals strive to be much more productive with all possibly accessible tools. The tools have ranged from calculators to personal computers and smartphones. But with the advancements in Artificial Intelligence (AI), it has created whole new range of opportunities to be more productive for all. Whether it is simply automating repetitive administrative tasks or providing intelligent decision support based on data, AI is poised to become the trusted ally of professionals seeking to excel in their roles. Because adoption of existing AI powered office tools has also proved that professionals can streamline their workflows, unlock valuable insights, and achieve more in less time. And with AI capabilities and accessibilities rapidly improving every day, more and more organizations are continuously exploring new ways in which AI can be helpful to be more innovative and productive.
Some of us on the other hand have been ignoring these possibilities because of the media generated fear of ‘AI taking over the world’. But that would only leave non-adopters far behind, and the ones to make the best use of it significantly ahead within a short span of time. Because of a simple reason: 100% automation of repetitive and mundane tasks are the key to exponential growth. Some of our everyday tasks might already be automated to some extent, but it might still require some human intervention. But this could be the hindering factor in growth, as human intervention could be the slowest element in the whole process due to human needs, fatigue and other emotions. So, making use of tools to automate all the repetitive tasks with the help of AI could be a great solution in such a case, as these days AI has become far better at doing repetitive tasks with as much accuracy as humans.
This newsletter is not intended in explaining the benefits of adopting AI or challenges of ignoring AI, rather tries to explain using use case example how using AI can be beneficial to do more within a small-scale business to take care of everyday activities. The use cases mentioned below are not merely imaginations of the team but rather practical examples that are already being implemented.
Let’s begin by imagining setting up a new company. As any business we are going to give our business a name and as a brain storming activity, ask ChatGPT for some inspirations, and fixes on a name. And in the second step in creating our identity we decide to create a logo. We have plenty of image generators available now and we ask Midjourney to create a logo in certain artistic style with the ideas we have in our mind and the identity we hope to perceive. Midjourney suggests a wide range of images and finally we have found something that really matches our desired outcome. Next, we use these colors and fonts in Canva magic AI to suggest us some business tools like business cards, letterheads, etc.
In the next stage we intend on creating a webpage and setting up other social media accounts. We could see from this demonstration by OpenAI how simple it is to create a website even from a drawing. And we could also ask ChatGPT to write some content to publish on all these social media and webpages. If we are out of ideas, ChatGPT comes to the rescue again.
Now as our business grows, we need to create a marketing strategy, social media content strategy and so much more. And with the help of AI enabled analytical office tools we could simply analyze our current customer behavior and could even generate a strategy that is tailored to our needs and target with right message. This is also applicable in creating art, images, videos, illustrations and even music for these contents.
As we continue growing, we might even want to hire a few professionals, to expand further. And in reviewing these resumes, we could again use AI tools to screen suitable candidates to be interviewed. AI also help further in onboarding, trainings and much more, with effective feedbacks as well. It could also keep track of employee performances and suggest optimal working schedules that make the employees more productive and engaged as well as loyal to the mission. We could also provide each team member with additional AI assistants with a lot more capabilities as discussed in the past newsletter.
Further when the teams grow and plan on meeting each other to discuss further ideas, teams should find a time and place suitable for everyone to be available. And that is where AI has the best role, instead of a coordinator trying hard to go back and forth between teams, AI could simply schedule an optimal time by understanding the events of all team members and may even book a dinner at the best restaurant where all the employee dietary needs can also be met. But what if the meeting is online and between international teams? AI could provide instant translation and in video text generation.
And next the team is preparing a presentation with some reports to a client. But our team has grown to be working across the globe with knowledge and resources spread across places. But AI could simply capture, organize and retrieve valuable information within an organization much more efficiently and may even analyze the reports with great insights and create a presentation within minutes.
Now that our client has decided to work with us, what if one of our team members could always be available to the client to address the concerns of our customers 24/7. Maybe a human team member could work around the clock but that could tire them and affect their efficiency. Do you think AI can do that as well? In short, yes. It could be automated in the best possible way to create the most amazing customer experiences tailored to the consumer, delivering the service probably in even better ways.
And if you think that AI has so much more capabilities than any of our single team member, why don’t we adopt AI tools to work for us? The cost of using readymade AI solutions can be much less than acquiring and training human talents. But does that mean we should avoid human talent? Of course not. Because even to operate these technologies we need humans. That is why there is a new job position created in the past few months such as prompt engineer to operate AI tools with the best prompts to create the best results. That is because AI is only a tool and, in the end, we are the ones to operate them and make the best use of it. AI is not going to work on its own any time sooner unless someone has given an objective to. Because AI can be only good at a specific task and can only improve itself in repeating those tasks and achieve mastery in its given objective. It all depends on the creator of the AI, the objective given and the intention of its human users. Which definitely implies that even to the smallest degree, humans are the real supervisors of this technology and only they can make the best and worst out of these tools.
If all these resources are available at our fingertips that can be controlled with our own minds and hands to make tasks simpler, why do we have to worry, rather make use of its true potential. Especially as Sam Altman has said in his talk at TUM, this could be the most impactful technology to build something amazing. Because even a small business could reap great benefits in less time than any of the competitors.
We at MI4People have already been using ML and AI capabilities for all our projects, but something that typically requires human intervention all the time was the data collection project, which intends to provide open data for everyone. In which we have automated with the help of AI, our tasks to crawl through the internet to search for open data for research purposes that are available in different sources. These would be collected, aggregated and stored into a single resource making it accessible for public good. And in another projects like soil quality detection and ocean litter detection our machine analyses the public satellite images to distinguish the quality of soil to determine best farming practices to fight hunger and to determine the patches of litter in the ocean to inform other agencies for collecting and cleaning these patches to save our earth. We also make use of AI capabilities such as in brainstorming ideas for newsletter using ChatGPT and translating this newsletter into German using DeepL and so much more. It makes our small team as efficient and productive as a large team.
If you are interested in knowing more about how these automating and machine learning works or would like to know how they benefit the general people, follow us on LinkedIn and Facebook or visit us on our website to learn in detail all our projects. You may find something that interests you and maybe even you could be part of our wonderful team of volunteers trying to explore the potential of AI to bring good into this world. Hope to see you there.